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  2. Foundations
  3. Methods

UX Methods

Research and design methods for UX practice

Method

Affinity Mapping

A method for categorizing and sorting qualitative data or observations using an affinity diagram in order to identify themes and gain insights.

user-interview
Method

Card Sorting

A research technique in which users organize topics into groups to create an information architecture that suits their expectations.

hicks-lawcontextual-inquiry
Method

Design Principles

An agreed-upon set of guidelines that help frame how a design team approaches and solves problems.

affinity-mapping
Method

Journey Mapping

A visualization of the process that a user goes through in order to accomplish a goal.

peak-end-ruleaffinity-mapping
Method

UX Survey

A qualitative method of collecting data about a user's interactions and experience with a website or digital product.

usability-testcontextual-inquiry
Method

Usability Test

An observational method to uncover problems in a design, discover opportunities that exist, and learn more about the behaviors and preferences of users.

jakobs-lawaffinity-mapping
Method

User Interview

A UX research technique during which a researcher asks one user questions about a particular topic in order to gain insights.

jakobs-lawaffinity-mapping
Method

User Personas

A fictional representation of users whose characteristics and goals represent that of a larger group of users.

jakobs-lawcontextual-inquiry